Delete your NIMU account

You can delete your NIMU account whenever you want, without asking anyone and

without explaining yourself. Here are the two ways to do it and what happens to

your data.

From the app, the fastest way

1. Open NIMU and sign in.
2. Go to the Profile tab, the last one in the bottom bar.
3. Scroll to the bottom and tap Delete account.
4. Confirm twice. We ask twice on purpose, because after 30 days this cannot be

undone.

The moment you confirm, your account is deactivated immediately: your card

and your coupons stop being visible to everyone and you are signed out.

If you no longer have the app installed

Write to soporte@nimuapp.app from **the same email address you signed up

with**, with the subject Delete my account. That check is the only thing that

stops someone else from requesting the deletion of your account.

We answer within 30 days, and usually much sooner.

What gets deleted

• Your account and your sign in details.
• Your whole business card: name, description, category, cover, avatar,

portfolio, address and branches.

• Your contact channels and every link on your card.
• Your coupons, with their images and their redemption records.
• The quote requests you received and your to do items.
• Your files in our storage: images, menu or catalog PDFs.
• Your notifications and your device identifiers.

When it gets deleted

• Immediately: your account is deactivated and none of your content is

visible to anyone.

• For 30 days: you can change your mind. If you sign in within that period,

your account is reactivated with all its content exactly as it was.

• After 30 days: an automated job deletes your account, your content and

your files permanently. After that there is no way back.

What we keep, and why

We may keep accounting and billing records of your subscriptions where the law

requires it, and anonymous technical logs that can no longer identify you. None

of that is used to rebuild your profile.

If you have an active subscription, **deleting your account does not cancel

it**: subscriptions are cancelled from your App Store or Google Play account,

which is where they were purchased.

Questions

Write to soporte@nimuapp.app. The full details are

in the Terms and Conditions and the Privacy Policy.